Terms of service

Last reviewed: 7 August 2026

These Terms of Service govern the use of pmctechlife.co.za and purchases made from PMC TechLife.

PMC Jewellery (Pty) Ltd, trading as PMC TechLife
Registration number: 2023/678946/07

1. Agreement and related policies

By using the website or placing an order, the customer agrees to these Terms and the policies linked below:

2. Online store use

Users must provide accurate information and may not use the website or products for an unlawful purpose, interfere with the website, transmit harmful code or infringe another person's rights.

3. Product, price and availability information

We take reasonable steps to keep descriptions, prices, images and availability current. If an error materially affects an order, PMC TechLife may contact the customer to confirm a correction or cancel the affected order and refund any payment received.

Device screens and photography may display colours differently. Compatibility information should be checked before purchase.

4. Orders and acceptance

An order is an offer to purchase. PMC TechLife may accept, decline or cancel an order for a legitimate reason, including suspected fraud, pricing error, unavailable fulfilment or a breach of these Terms. If PMC TechLife cancels an order after payment, the amount received for the cancelled order is refunded.

5. Prices, payment and charges

Prices are shown in South African Rand unless the website expressly states otherwise. Standard shipping within South Africa is included.

The payment methods available for an order are shown at checkout. Credit products are subject to the relevant provider's approval, fees and terms.

Any item may be subject to customs duties, import taxes and clearance fees unless the selected shipping method at checkout explicitly states that these charges are included. Where they are not included, the courier may contact you to collect the applicable charges before delivery.

6. Shipping and delivery

Orders are processed through our China and Hong Kong fulfilment partner network. Processing normally takes 1–3 days and average transit after dispatch is 5–15 business days. To find all available shipping methods and exact delivery times, add the product to your cart and check using our shipping calculator.

Delivery estimates are not guarantees. The full rules are in the Shipping Policy.

7. Returns, refunds and cancellations

Returns require prior authorisation through the Returns Centre. Do not send products to the administrative office.

Eligibility, return costs, inspection, refund timing and defective-goods remedies are explained in the Returns and Refunds Policy.

8. Accounts and communications

Customers are responsible for keeping account credentials and contact information current. Transactional messages may be sent to process and support an order. Marketing messages are sent subject to applicable preferences and opt-out rights.

9. Reviews and user content

A customer who submits a review or other content confirms that it is lawful, relates to their genuine experience and does not infringe another person's rights. PMC TechLife may moderate content that is unlawful, abusive, unrelated or contains personal information, while avoiding changes that misrepresent the reviewer's view.

10. Intellectual property and third-party names

PMC TechLife website content is protected by applicable intellectual-property law. Third-party trademarks and brand names remain the property of their owners and may be used to identify compatibility or describe products. Read our Trademark and IP Policy.

11. Third-party services and links

The website may link to or depend on third-party services. Those providers may apply their own terms and privacy practices. PMC TechLife is not responsible for an unrelated third-party website's content or availability.

12. Consumer rights and liability

Nothing in these Terms excludes a right or remedy that cannot lawfully be excluded under South African law. To the extent permitted by law, liability is limited to losses that are reasonably foreseeable and directly connected to the relevant transaction or service.

13. Complaints and disputes

Contact sales@pmctechlife.co.za first so we can investigate and attempt to resolve a complaint. A consumer may also use an applicable provincial consumer office, ombud or the National Consumer Commission where appropriate.

National Consumer Commission complaints information

14. Governing law and changes

These Terms are governed by the laws of the Republic of South Africa. We may update them for operational, legal or regulatory reasons. The version published when an order is placed applies to that order unless the law requires otherwise.

15. ECTA and business disclosure

Administrative office. This is not a walk-in retail store, collection point or returns address.